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#Sony firmware update aborts software
#Sony firmware update aborts Bluetooth

Shutdown all apps other than “Headphones Connect”. Playback some music from the device and check whether sound can be heard from the left and right headset unit.īe sure to do the following when performing the update.

#Sony firmware update aborts Bluetooth

NOTE: Until the update is completed, do not turn on any other Bluetooth devices.Ĭheck that WF-1000X and the iOS device used to update are connected. When the power turns on, the blue indicator flashes. Remove the left and right headset units from the charging case and turn the power on. Turn off the iOS device and turn it back on (restart). Put the left and right headset units into the charging case and turn off the unit.When the power turns off, the red indicator lights on. Turn off power to all Bluetooth devices connected to the iOS device. Turn off power to the iOS device and all Bluetooth devices other than this unit, then perform update again. If Bluetooth Low Energy devices (wearable devices, smartwatches, etc.) are connected to the iOS device, the update may not be possible.

#Sony firmware update aborts software

Perform the update as far away as possible from other devices that transmit radio waves, including Bluetooth devices and Wi-Fi devices.Ĭannot update the software via iPhone or iOS device, the software update stops at 50 %.

Move the left and right headset units close to the device and perform the update.

NOTE: Playback music from the device and check whether sound can be heard from the left and right headset units.Ĭheck that the device used to update is connected to the Internet and try the following.

Check that the headset and the device used to update are connected.

Remove the left and right headset units from the charging case and turn the headset unit on.

When the power turns off, the red indicator lights on.

Put the left and right headset units into the charging case and turn off the units.

Turn off the left and right headset unit and turn them back on.

Press CANCEL in Headphones Connect to shut down the update.

If the progress bar stops at 100 % for at least one minute, attempt the following procedure. Update stops at Please wait…Downloading software…

The message Update failed was displayed mid-update, and Headphones Connect was shut down.

Cannot update the software on iPhone or iOS device, the software update stops at 50 %.

Update stops at Please wait…Downloading software….

Check the solution that matches your issue.